We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide:

• Name, mailing address, email address, and phone number when placing an order or contacting us
• Date of birth for age verification (21+ requirement for all purchases)
• FFL dealer information required for regulated component transfers
• Payment information processed securely through Authorize.net
• Communications you send to us via email or contact forms

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent on site, and referring URLs
• Device identifiers and cookie data

We use the information we collect for the following purposes:

• Processing and fulfilling your orders, including FFL transfer coordination
• Verifying age and eligibility requirements under federal and Louisiana state law
• Communicating with you about your order status, shipping, and support
• Sending product launch notifications if you have opted in
• Improving our website, products, and customer experience
• Complying with applicable federal, state, and local laws including ATF recordkeeping requirements
• Preventing fraud and maintaining site security

All payment transactions are processed through Authorize.net, a PCI DSS-compliant payment gateway. Valinor Arms does not store, transmit, or have access to your full credit card number, CVV, or billing authentication data.

Our website uses SSL/TLS encryption (HTTPS) for all pages. Look for the padlock icon in your browser's address bar to confirm your connection is secure. Your card data is transmitted directly to Authorize.net's servers and never passes through or is stored on our systems.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• FFL Dealers: We share purchaser information with your designated FFL dealer as required to complete regulated transfers
• Payment Processors: Authorize.net and PaymentCloud receive payment data necessary to process transactions
• Shipping Carriers: Name and address are shared with carriers (UPS, FedEx) for order delivery
• Legal Compliance: We may disclose information to law enforcement or regulatory authorities as required by law, including ATF compliance inquiries
• Business Transfers: In the event of a merger or acquisition, customer data may transfer as part of that transaction

As a licensed firearms manufacturer and dealer, Valinor Arms is required by federal law (18 U.S.C. § 923 and ATF regulations) to maintain records of certain firearm and regulated component transactions. These records are retained for the minimum period required by law and may be subject to inspection by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF).

Such records are maintained separately from general customer data and are handled in strict accordance with federal firearms laws and regulations.

We use cookies and similar technologies to operate our website, remember your cart contents, and analyze site traffic. We use:

• Essential cookies: Required for cart functionality and secure checkout sessions
• Analytics cookies: We may use anonymized traffic analytics to improve site performance

You may disable cookies in your browser settings, though this may affect certain site functionality including the shopping cart.

We implement industry-standard security measures including SSL/TLS encryption, secure cloud infrastructure via Amazon Web Services, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us directly

Note: We cannot delete information we are legally required to retain under federal firearms regulations.

Our website and products are intended solely for adults age 21 and older. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have collected data from a minor, we will delete it promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the site following any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how your data is handled, please contact us: